Home  |  Job-seeker's Page   |   Consultant/Employer List   |  Employer/Consultant's Page

BPO Executive, Hyderabad


Company :
Comspark info india pvt ltd
Job Location :
Hyderabad
Experience :
0  - 4  yr/s
Contact Person :
#8-2-684/ 8/ 1, 2nd Floor, Bhavani Nagar, Road No-12, Banjara Hills, Hyderabad-5000034
Skills :
MS Office, Good English, Management, Marketing, Office Management, Managing People
Salary :
1.8 - 3.5 Lacs per annum
No. of Job Positions :
1
Reference Code :
(60737) - Posted on 06-09-2011
Walk-in Interviews :
Open on sat
Tuesday, 06 Sep 2011 to Saturday, 10 Sep 2011
Job Description
Managing the daily tasks and work of the BPO call centre.
Communicating effectively with supervisors, team leaders, people in charge, and other professionals to collect information and to settle the required important complicated issues.
Monitoring day-to-day random calls, for lessening the number of mistakes or errors and checking out for improved performance.
Carrying out professional services, like legal services, business research, management consulting and financial analysis.
Handling complicated customer queries, issues, complaints, and questions.
Enabling enterprises to bring down the lead times of design-to-market and managing critical hardware efficiently.
Aiming for better quality, escalating sales, high speed and efficiency.
Motivating and inspiring the staff, providing bonus, rewarding schemes, etc.
Keeping abreast the knowledge of developments in industry and their inner networking.
Coordinating with supervisors, team leaders, people in charge, and other individuals to collect information and to settle the required important complex issues.
Making an examination of the performance statistically.
Candidate Profile
Excellent communication skills and good computer knowledge.
Ability to adapt to perpetual changes in KPO sector.
Must have patience and motivation.
Clear understanding of technical skills.
Knowledge regarding the current market setting.





Copyright ©2022 Naukri2000.com. All rights reserved.