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Team Member - Customer Support, All India, Kolkata

Company :
Intrasoft Technologies Pvt Ltd.
Job Location :
All India, Kolkata
Experience :
2  - 7  yr/s
Contact Person :
5, Lake Temple Road
+91-33-2464 3306/ 6368/ 6369
Skills :
Call Center, customer care, BPO, inbound, outbound, customer support, online support, chat support, mail support, web ba
Salary :
No. of Job Positions :
Reference Code :
(27210) - Posted on 21-08-2007
Job Description
You'll be responsible for the setup of ticketing system, escalation system, replying to basic queries of users
You should've experience in managing call desk software's
You'll be company's interface to the outside world
Experience in Web2.0 is must
Candidate Profile
-You will have complete understanding of product features and will help in building customers confidence and introduce customers to new offerings via Email, Phone and live chat.

-You should've good control & understanding of American English.

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