Intrasoft Technologies Pvt Ltd.
Job Location :
All India, Kolkata
2 - 7 yr/s
Contact Person :
5, Lake Temple Road
+91-33-2464 3306/ 6368/ 6369
Call Center, customer care, BPO, inbound, outbound, customer support, online support, chat support, mail support, web ba
No. of Job Positions :
Reference Code :
(27210) - Posted on 21-08-2007
You'll be responsible for the setup of ticketing system, escalation system, replying to basic queries of users
You should've experience in managing call desk software's
You'll be company's interface to the outside world
Experience in Web2.0 is must
-You will have complete understanding of product features and will help in building customers confidence and introduce customers to new offerings via Email, Phone and live chat.
-You should've good control & understanding of American English.