| Resume |
Harish Kumar Jain Mobile:+91-9811113695 Email: com
Direct Sales Executive in Merchant services like Online Payment gateway services,
Over 2 year experience in S/ W support & Implementation in IT sector and 2 Year in Ecom Counselor. Strong abilities in Software Testing involving setting up of test environment, creation of test scripts/ cases, execution of GUI, functional, regression & integration tests and tracking of defects. Good communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly & utilize the same in a productive manner.
Domain Expertise: Banking Products, Merchant Services like Payment gateway, IVR Services, MOTO etc.
April06 to May08 Stellar Informatics Pvt. Ltd., Noida S/ W support & Implementation
Aug10 to April2012 ICICI Merchant Services P Ltd Ecom Counselor
April2012 to Sept2012 E-Billing Solutions Pvt Ltd Direct Sales Executive
Sept2012 to March 2013 Atom Technologies Ltd Sales and Marketing
Conducting system study and coordinating with team members for System Design & Integration, Application Maintenance, etc.
Handling various technical aspects like software scheme design, coding of modules, monitoring critical paths & taking appropriate actions.
Designing and coordinating the implementation and availability of the QA test environments, and ensuring compatibility of QA test.
Creating test plans, test scenarios, test cases and test scripts/ procedures for carrying out GUI, Functional, Regression and Integration Tests at various stages in the SDLC.
Verifying change requests and defects; documenting, tracking and communicating test plans, test results and unresolved problems; updating Error Log/ Suggestion Log and explaining system bugs to programmers.
Operating Systems : Windows 95/ 98/ 2000/ NT, MS-DOS
Languages : C, C++
RDBMS : SQL Server 2000 & 2005
Test Automation Tools : Win runner, QTP, Load Runner
Title: e-Bank TBA Software Client: Cooperative Banks
Team Size: 5 Period May07 to May08
Environment: SQL Server, Manual Testing.
Description: The project involved the design, development, testing and implementation of a total banking solution with modules like Personal Banking, Fixed Deposit, Membership, Loan, Interest, Cash Ledger and Reporting. These modules maintain the records of savings/ current accounts, fixed deposit, various loans and amount credited/ debited in every transaction.
Role: Responsible for the following:
- Requirement Mapping and finalizing project functionalities.
- Preparation and execution of full suite of Test Cases.
- Regression, Functional testing.
- Comparison of actual and expected results; reporting the bugs and its status for the test runs.
Direct Sales Executive work description :
Description: Knowledge of various payment gateway facility like SSL, IVR, MCheck, SMS, WEBSI( WEB Standing Instructions) deatails are below :
SSL ( Secured Soket Layer ) : This Services uses for direct WEB Site.
IVR ( Interactive Voice Response system ):This Facility uses by mobile phone, customer can uses by mobile and payment by mobile.
WEBSI : This facility uses by regular swapping credit card details like : toll road, petrol pump etc. in this service merchant take the credit card details and send to bank, bank receive the details and revert back to merchant after deduct the payment.
MOTO ( Mail order and Telephone Order) : This facility uses by various travel merchant, in this facility credit card details shared to merchant, merchant swap this details to MOTO machine and receive the payment.
PGSI (Payment Gateway Standing Instructions) : This services merchant take credit card detail by selected format and upload the PGSI Link and receive the payment.
Knowledge of ECI indicators for Master and Visa for Credit card Verifications:
For Master Card ECI Indicators: 2,1,0,
For VISA Card Indicators : 5,6,7
Other various work :
Handling exiting relationship and New singups in Payment Gateway and given training to merchant for Merchant web interface.
Knowledge of Chargeback related queries and related issues.
Bachelor In Commerce from Jiwaji University, Gwalior.
Higher Secondary from Madhya Pradesh Board of Secondary Education.
High School from Madhya Pradesh Board of Secondary Education.
Certificate in Software testing (Manual & automation ) from Noida