Resume - Delivery Manager / Program Manager

(Keywords : Delivery Management / Program Management / Software Testing / Software quality assurance)
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  Candidate Details
Position Sought :
Delivery Manager / Program Manager
Age :
46 years     Experience : 21.1
Qualification :
BE (Computer)SSGM College of Engg, Shegaon 
BE (Computer), BE (Computer), BE (Computer), BE (Computer), BE (Computer), BE (Computer) 
Preferred Location :
Job Category :
Software Testing
Expected Salary :
23-27 las pa


A proven IT program manager with a total of experience of 21+ years and 10 successful years in the leadership role ensuring projects are delivered to the highest quality, within budget and on time

Extensive experience in Project management, S/ W development, QA, Test management, program management, and project delivery across wide range of business sectors in a number of countries
Highly efficient in managing relationships in successful delivery of multiple programs under multi-vendor environment
I have built strong working relationships in various countries (India, US, Europe, Australia) with senior client executives in Government, Oil & Gas, Banking, Insurance & Telecom domains and multiple technologies
I have ensured successful End-to-End Delivery of programs worth of 10M+ Eur annually, covering 10+ large & x-large projects simultaneously.
Have independent ownership and accountability for 100+ FTE for their Utilization, Revenue leakages, Demand Fulfilment & operating parameters

Key skills:
Excellent communication skills across multiple teams, client executives and senior leadership
Effective people management & presentation skills
Expert in SDLC & STLC models like Agile, Waterfall, Risk based testing, Test Driven Development.
Known for high-quality deliverables that meet or exceed timeline and budgetary targets.
Expertize in transformational leadership, building high performance teams (from 0 to 100)
Proficient in creating high customer value and ensure customer satisfaction.
Highly focused in revenue growth through customer relationship management (achieved 5x growth of account in 2006-07,2009-10 & 2014-15 in T & M contracts)
Expert in setting up testing practice/ test COE, capability building & talent retention
Effectively handling change, issues, risks & escalations & managing stakeholder expectations
Strong technical ability to learn new concepts, architectures and implementations
Faster delivery, increase profit margins & cost saving (annually 50K Eur), enhance productivity and quality by :-
o Implementing best practices in process, methods & tools, lean savings
o Cross-skilling, resource sharing, schedule crashing & by increasing automation landscape
o Implementing Test driven development, Risk based testing, Test accelerators (CTD/ DRM)
Ensure various SLAs are understood by the delivery teams and adherence to the same
Highly process oriented, focused on measures & metrics (Expert in CMMI gap analysis & process improvement)
IBM certified Auditor : conducting review & audits to ensure projects are on track from all KPIs
Also contribute in presales activities: provide inputs to SOW/ Contracts/ DOU and response to RFP
Educational Qualification
P. G. Diploma (IT Project Management), IIT Mumbai, May 2006
B. E. (Computer Science), Amravati University, Amravati, June-1990

PMP (Project Management Professional, PMI, USA) (2007, valid till 2017)
CSTM (Certified Software Test Manager, STQC, India)
ISTQBC Foundation Level certificate.
CSQA (Certified Software Quality Analyst, QAI, USA)
CSQP (Certified Software Quality Professional, STQC, India)
ITIL Foundation (EXIN, Netherlands)
IBM certified CTD practitioner
Business Continuity Management specialist

Awards/ Recognitions:
Out of CSAT from Indias largest business house in 2012/ 2013/ 14 (Reliance)
CSAT rating of 9 out of 10 for consecutive 2 years (2010/ 2011) from Exxon-Mobil
Feather in my cap award from Wipro-QCG
High C-Sat rating from the Senior DM of Quality (Client - DELL International, Bangalore)

Technical Skills & Testing Tools:

Devise & implement Test Strategy Devise test automation frameworks
Devise MTP (master test plan) Define test review practice & checklist
Develop test Estimation tools for multiple STLC (Software Test Life Cycle) models Experience in all phases of STLC and SDLC (V-model, waterfall, Agile)
HP Quality Centre, Rational Quality Manager
Mercury Test Director, JIRA Rational Clear Quest Test manager CQTM),
Microsoft Test Manager (MTM 2010), SAP-SOLMAN
Microsoft Project, Visio, Office SharePoint 2010 Implementation
Rational Portfolio Manager HP QTP (Quality Test professional)
Functional Test/ Integration Test/ System Test Rational Functional Tester
Regression Test/ User Acceptance Test (UAT) Nonfunctional Test/ Performance Test
Reviews/ walkthroughs/ inspections/ audits Knowledge of Agile & Scrum practices
Testing of Applications in Web, CRM, Billing, OSM/ OSB, Tibco, Java, dotNet, Microsoft Visual Studio Team Foundation Server (VSTFS)