Resume - Market Research, Data Analyst, Non Voice Executive

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  Candidate Details
Position Sought :
Market Research, Data Analyst, Non Voice Executive
Age :
27 years     Experience : 2.8
Qualification :
B.TechNSS College of Engineering, Palakkad 
Preferred Location :
Palakkad, Thrissur, Coimbatore
Job Category :
- Miscellaneous - Non IT -


Professional Assignments

1) Worked with M/ s Madison Research Pvt. Ltd., Bangalore, India
(Oct 2009 Jan 2011)
Position : Process Associate
Project : NLT (Nokia Life Tools)

NLT is an agricultural service provided by Nokia where in the subscribers will receive market prices, weather and advisory on a daily basis through sms.

Work involved:
* Collecting market prices of commodities from various markets in India
* Uploading and publishing market prices to the customers
* Statistical analysis of published market prices and presenting reports to the client on weekly basis
* Analyzing the trend of availability of commodities in different parts of India and providing reports to the client on weekly basis
* Verifying test devices for quality of messages sent and sending reports to client on a daily basis
* Calling up the customers for feedback on NLT
* Conducting training on Business Email Etiquette and Open Office Calc

2) Worked with M/ s Etisalat, Abudhabi, UAE.
(Oct 2007 April 2008)
Position : Data Entry Operator

Work involved:
* Data cleaning activity of customer base for Small and Medium Business department
* Analyzing and providing reports (in the form of charts/ graphs) regarding the customers and the services provided to them
* Classifying the customers depending on the revenue
* Updating customer information

3) Worked with M/ s Allsec Technologies, Chennai, India
(Jan 2006 - Sep 2006)
Position : Transaction Monitoring Officer

Work involved:
* Monitoring technical calls for maintaining quality standards among consultants & its adherence
* Responsibility included providing feedback to the consultants on quality
* Listening to calls and identifying the areas of improvement in adherence to the client quality parameters