Resume - Looking For Senior Level Role In Credit & Collecti

 
(Keywords : Credit Control, Collections, Receivables Management, Order to cash, Reconciliation)
  
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  Candidate Details
Position Sought :
Looking For Senior Level Role In Credit & Collecti
Age :
37 years     Experience : 13.0
Qualification :
B.Com (H)Keshav Mahavidyalaya, Delhi 
CFAICFAI Business School, Hyderabad 
PGDBM, TFM, M.Com 
Preferred Location :
Delhi & NCR, Okhla, Greater Noida, Gurgaon, Noida
Job Category :
Accounts/Finance/Banking
Expected Salary :
25 Lakhs Pa
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Resume

Profile Summary and Technical Skills
Over 13 years of experience in the area of Corporate Finance covering Credit Management, Global Credit & collections, Billing, Vendor Management, International Business, Treasury Management, Letters of Credit etc
Credit & Collections Management experience both in the Indian scenario as well as at Global level
People Management Experience/ Cross Functional Management and Virtual Management. Excellent Team Player having close working relationship with Sales, Pre-sales, Logistics, Order Management, Technical, Legal & other support groups.
Driving grievance handling with customers at the front end & resolving issues, having excellent working relationship with the customers.
Exposure of working in ERP system and Oracle environment & on tools like Dun & Bradstreet, Hoovers and Standard & Poors etc
Credit Appraisals of Retail and Corporate customers, resolving stuck up customer accounts, facilitating payments by providing tailor made solutions, delinquency monitoring and minimization

Soft skills
Decision making ability, Conflict & Escalation Management
Excellent follow up & negotiation skills
Deadline oriented, Strong communication skills- both verbal and written
Analytical bent of mind and research oriented working
Ability to work under pressure and adherence to deadlines

Industry Experience

Experience of working in Consumer durables, IT/ ITES, Biotechnology & Telecommunications industry

WORK EXPERIENCE

ORACLE (erstwhile Tekelec)

Oracle acquired Tekelec in March 2013. Tekelec was a telecom company headquartered in North Carolina, USA whose solutions enable millions of subscribers and devices to intelligently connect to the Web, talk, and text over any network. Tekelec has more than 25 offices around the world serving customers in more than 100 countries and has a turnover of $500mn globally with more than 800 employees.

Credit Controller (Reporting to Senior Manager Credit) Since May 2010

CREDIT CONTROL & COLLECTIONS

Setting up the credit process for Indian customers in the current role
Significantly reduced Over 90 days outstanding & effectively handling customers across the globe, especially in tough markets like Egypt, Nigeria etc
Maintained steady collections by effectively handling customer issues arising during times of transition from Tekelec to Oracle (March 2013) and previously when Tekelec was split into 2 entities (Jan 2012)
Excellent collection record from government customers like ITI, BSNL, MTNL etc
Cost savings in relation to Letters of credit by ensuring no discrepancy in the documents presented for payment, stressing upon LC from highly creditable banks thereby eliminating cost of confirmation charges
Overseeing the invoicing in the system & subsequent cash application upon receipt of payment
Responsible for Credit & Collections for entire APAC, Africa (English speaking nations) and parts of Europe including UK & Romania. Customer accounts include bigwigs corporate like Bharti Airtel, Reliance, Tata Teleservices, Vodafone etc.
Meeting Indian & Global customers with vast cultural background to resolve open issues.
Ageing analysis of all customers in portfolio on a monthly basis & taking steps to reduce the greater than 90 days AR, collecting Witholding tax certificates from the customers
Analysis of financial statements and qualitative information of customers to decide on the exposure to be taken on them, releasing orders from credit hold in line with policy requirements, maintaining credit files etc.
Cash Flow forecasting for collections, Account Reconciliations & sign off with the customers
Working closely with Top Management (CFO, Corporate Controller, Revenue Controller, Taxation Head etc. ) and Legal department with regard to the outstanding AR and other related issues.  
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