Resume - Team Lead


 
(Keywords : Team Lead, System Administration Sr. FMS Er.)
  
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  Candidate Details
Position Sought :
Team Lead
Age :
32 years     Experience : 0.7
Qualification :
B.Sc(PCM)Motiram Baburam Govt. Post Graduate Coleege, Haldwani 
M.Sc (IT)Sikkim Manipal University of Distance Education, Agra 
Diploma in Software Management (DISM) from APTECH 
Preferred Location :
Agra, Lucknow
Job Category :
- Miscellaneous - IT
Expected Salary :
2.5-3 lacs pa.

Resume



Currently working in CMS Infosystems Pvt. Ltd. As a Team Leader in Agra, UP.
In Reliance Energy Limited As a Sr. FMS Er. W. e. f. Nov-2007 to Nov-2009
In Nelito Systems Limited As a Sr. Executive. W. e. f. Sep-2005 to Oct-2007.
In U. P. S. S. Corp. Ltd. W. e. f. Dec-2001 to Sep-2004 Worked as System Administrator On behalf of Technosys Services Ltd.

Job Responsibilities:

As a Team Leader
 Managing Customers(Banking, Insurance, Hotels, FMCG, etc) and Their SLA Supports
 Handling 40 Engineers Team, Call Assigning and resolution
 Emphasizing Customers Relation
 Cost effectiveness and better Resource Utilization
 Friendly environments for team members
 Meeting with Customers
 Payment Submission and Follow up

As a Sr. FMS Er. & System admin

 Responsibility includes addressing issues related to LAN, WAN to keep it running all the times, Daily backup.
 LAN/ WAN setup with Hubs, Switches & Routers on various protocols like TCP/ IP, NETBEUI, etc.
 Visualizing & analyzing problems remotely & providing able telephonic support to customers in stand-alone as well as networked environment of Windows 2000,2003.
 Trouble-Shooting of desktop related issues and also responsible for installing/ configuring the Lotus Notes 6.5,7,8/ MS Outlook, Outlook Express on the client end.
 Keep monitoring the proper performance of 75-80 PCs in the WORKGROUP and Domain environment.
 Installing and managing the Client and Server architecture of Softwares.
 Understanding of Microsoft Technologies: Windows 95/
 Configure and installation of SAP R/ 3, SQL Express, SQL Server, Lotus Notes 6.5,7.0 on the client end.
 Responsible for IBM & HP Server calls.  
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