Resume - Midle Level

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  Candidate Details
Position Sought :
Midle Level
Age :
35 years     Experience : 8.0
Qualification :
BBA MarketingGeorge College, Kolkata 
PGDBM MarketingEastern Institute for Integrated Learning in Management, Kolkata 
BBA Marketing, PGDBM Marketing, DITA 
Preferred Location :
Job Category :
Sales/Marketing/Advertising/Business Dev.



Phone: 07044156243 E-Mail: com


A well networked and highly successful branch manager with extensive customer service experience and of working to set schedules and deadlines. Boasting a strong background of supporting staff & senior management, as well as possessing an excellent commercial approach to solving problems and developing business. Having the commercial and visual awareness to drive sales, manage profit and loss and ultimately increase branch profitability.
I am seeking a position within an ambitious & exciting company where I can utilize my managerial experience and be challenged to push myself further.


Feb12 Till Date with DTDC Express Ltd.

Designation: Branch Manager

Handling overall operations of the Branch from incoming to delivery & update.

Route Planning & Area Mapping.

Managing the business, operation & staffs of 25 Franchisees of the Branch.

Maximize profitability through efficient customer service, effective and prompt
communication and follow-up on all pending customer matters.

Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attained.

Assist Management in developing branch and organizational objectives, and also in formulating policies and budgets.

Work with senior management to develop a business plan and goals for department.

Conduct annual performance reviews for all staff within department.

Manage and develop staff, promote the teamwork spirit and motivation, and work with HR in the need of identifications and training delivery.

Resolve critical or escalated issues affecting the customer, staff, or senior management.

Coordinate to improve working culture in branch.

Take prompt & corrective action as needed.

Follow company policies and procedures.

Oct11 Feb'12 with NIIT Ltd.
As Business Development Executive. (Corporate Sales & Retention)

Mar10 Nov10 with Blue Dart Express Ltd.
As Business Development Executive. (Corporate Sales & Retention)

April09- Feb10 with Web Werks India Pvt. Ltd.
As Executive Business Development (Corporate Sales)

Feb08 Feb09 with Bunge India Pvt. Ltd.
As Sales Executive. ( Channel Sales )

Jul05- Jun06 with 123india. com
As On line Marketing Executive


P. G. D. B. M. (Major: Marketing & Minor: Finance) from E. I. I. L. M. in 2008 with 73 marks

B. B. A. (Marketing Management) from West Bengal University of Technology in 2005 with 80


Analysis of the life style, buying Behavior & perception of the different mobile service providers


Preference of music in an F. M station among the different socio-economic class


Diploma in Information Technology Application (1 year) from Youth Computer Training Center, directly certified by Govt. of W. B. in 2004


Languages Known :English, Hindi & Bengali

Marital Status :Single

Gender : Male

Nationality : Indian

Address : School Road, Uttarpara. Udayrajpur, Madhyamgram. Kol-700129
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