| Resume |
Seeking senior leadership role in IT service management
A result-driven IT Professional with 17 plus years of diverse IT experience across domain verticals like Project Management, IT Infrastructure, ITSM, Systems Administration.
Well versed & expert in handling & managing multiple projects. Good track record in accomplishing assigned projects within agreed deliverables/ cost/ timelines. Delivered Project under high pressure.
Possess broad competency in business requirements and aligning IT to Business. Good Capabilities in mapping Business Requirements into Technical Specifications and RFP generation, Designing good IT solutions & Vendor evaluation, Managing Implementation and meeting business objectives and stakeholder expectation.
Have successfully managed and closed full life cycle Projects on (IT Infrastructure, ITSM).
Proven leadership skills in handling IT requirements of large enterprise. Mentored the team with my knowledge base to successfully deliver as per the deadlines.
Have successfully managed Clients, and Service Providers on agreed SLA & Deliverables, New business developments.