Resume - Sr Manager / AVP

(Keywords : Accounting , Process Transition / Stabilizatiion in KPO / BPO Industry)
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  Candidate Details
Position Sought :
Sr Manager / AVP
Age :
44 years     Experience : 19.0
Qualification :
B.COMP.G. DAV College, Delhi 
Post Graduate Diploma In FinanceIndira Gandhi National Open University (IGNOU), Delhi 
BCOM, Post Graduate Diploma in Finance, NA 
Preferred Location :
Delhi, Gurgaon, Noida, Bangalore, Chennai
Job Category :
ITES/BPO/Call Centre
Expected Salary :
16 lacs


Since July10 Reputed Company (BPO Division)- Chennai Group Manager

Currently Part of Pre Sales Team in FAO Domain Working and Responding to RFP/ RFI ( Since April 2012)

Service Delivery Lead for US Based Investment Banking Client ( July 2010 V March 2012)

Key Deliverables:

Handling a team of 25 people
Spearheading following processes for timely deliveries and as per expected quality levels : Accounts Payable, General Ledger maintenance, Travel & Expense Reimbursement, Master Data Maintenance

Key Highlights:

Involved in the migration of data from SAP to Microsoft Dynamics from operations side
Stabilization of Accounts Payable process by doing Value Stream mapping
Setting up of Key Performance Index and SLA for all the processes
Project Profitability brought into positives after series of steps like seat sharing, headcount reduction etc
Ensured compliance for the process to Internal HCL audits like Information security, Quality.
Ensured that all essentials to delivery documents like SOW, BCP, SOP, FEMA, Escalation Matrix, Issue Logs
Communication matrix, etc are in place

Nov07- July10 Helix Financial Group, LLC V Gurgaon Manager (Accounting & Reporting Group)

Key Deliverables:
Leading a team of 16 people including 2 Team Leaders for Accounting & Reporting Group.
Ensuring timely delivery of services to the clients and maintaining expected level of quality & efficiency for various processes in coordination with other departmental heads.
Spearheading process transitioning & stabilization activities and ensuring desired process recoverability.
Leading the entire scope of accounts payable(Invoice tracking & processing, Payments, Vendor Analysis,1099 returns )
General ledger maintenance : Passing of entries for payroll, accruals, depreciation etc, Review & Analysis of B/ S & P/ L accounts, Management reporting, Preparation of Cash flow projection, Closing of GL Module in ERP
Handling cash & bank reconciliations and fixed assets maintenance.
Handling financial and covenant spreading, processing travel & expenses claims.
Managing E-2-E accounting for various clients including maintenance of books in ERP, preparation of financials (B/ S, Income statement, Cash Flow), Treasury Functions (including initiating wires, payments through Bill Pay Online), Class Level accounting.

Key Highlights:
Spearheaded transition of accounts payable process in 2008 from US.
Successfully managed implementation of quality system across the group.
Played a key role in acquiring 5 new and prospective clients in the last 2 years.
Increased the team size by more than 50 in the last 2 years.
Essayed a key role in achieving an increase in group revenue from $ 350K in 2007 to $ 1.9MM in 2009.

Jun03 to Nov07 Agilent Technologies Ltd., Gurgaon Business Process Analyst V General
Accounting & Reporting

Key Highlights:
Played a key role in handling fixed assets accounting for Europe region in Oracle System 11.5.10 with a team of 6 people across 12 countries.
Managing activities pertaining to international transfers, assets additions, retirements, impairments, asset tags, process reviews, audits (internal & external).
Involved in implementing internal controls with regard to Sarbans Oxely Act for the fixed assets team. A proactive member of the SOX testing team for FA.
Handled reconciliations for fixed assets accounts for Europe.
Distinction of being a Global Process Lead for physical inventory verification for Agilent worldwide.
Worked on various global initiatives like preparing account profiles, account reconciliation desktop procedures, manual JV policy, owner of fixed assets web page, etc.
May98 to Jun03 Genpact, Gurgaon Process Developer

Key Highlights:
Handled daily funding for leading chain of stores like Best Buy, Walmart based in USA for their daily credit cards sales. Successfully handled total funding worth approx $ 150 Million in a month.
Managed reconciliation of amount funded to merchants on daily basis with books of accounts/ general ledger.
Coordinated with merchants on a daily basis and handled their queries related to amount funded to them.
Prepared dashboards/ MIS on monthly basis and spearheaded monthly sigmas calculations reflecting the status of the process and discussing the same with counterparts in USA.
Spearheaded reconciliation of various sub- ledger accounts with general ledger for various cost centres for GEs card services business.
Got an opportunity to visit USA twice in 1998 & 2001 for heading transitioning processes. During the migration process, handled the entire gamut of process documentation/ reporting.