Resume - Trainer- English/V&A/IELT/TOEFL

(Keywords : Teaching/training English language skills/V&A/IELTS/TOEFL/Customer Service Skills, transcription, editing, voice-over)
Home     Kolkata Resumes   UAE/Dubai Resumes   Teaching Jobs

  Candidate Details
Position Sought :
Trainer- English/V&A/IELT/TOEFL
Age :
36 years     Experience : 11.3
Qualification :
Delhi UniversitySchool of Correspondence Studies, New Delhi 
Delhi University, Diploma-Tourism(Dublin),Medical Transcription (Delhi), Certificate in German 
Preferred Location :
Work At Home, Kolkata, Europe, London, UAE/Dubai
Job Category :
Teaching/Social Work


Sr. English Trainer at Mnemonic Education, New Delhi (August 20,2012- December 10,2013)
ProfileTo train students of different age groups and different walks of life for IELTS/ TOEFL/ SAT/ GRE/ PTE exams (English speaking, writing, reading, listening, vocabulary); to help students formulate Letters of Recommendation, Essays and Statements of Purpose (by writing/ editing) as a part of their application process to universities abroad; to upgrade/ create content; to train/ assess new trainers.

Sr. V & A Trainer (Sr. Executive HR- Band A2- as per appointment letter) at EXL Service (I) Pvt. Ltd., Noida (January 9- March 13,2012)
ProfileTo train new hires in the areas of V & A and customer service skills

V & A Trainer at XLN Telecom (February- November 2011)
Profile__To monitor inbound/ outbound calls, provide feedback and training as required; to train new joiners in V & A, customer service skills.

Language Instructor at inlingua (April 2009 Sep.2010)
Profile__To instruct retail clients in the language (English) using the inlingua methodology to help them converse better in the target language.

Worked with Air Hostess Academy (April 2006-February 2009), as Persona Enhancement and Business English trainer
Profile___ To train undergraduates/ fresh graduates in accordance to the companys Persona Enhancement and Business English programs, to prepare them to confidently attend interviews and build a base to step into the service industry.

Worked with NEXT INDIA as Call Center Trainer (December 2004 October 2005)
ProfileTo train corporate clients in all aspects of the English language to enable them to perform well in their respective duties (interacting with Europeans/ Americans over the phone).

Language Instructor at inlingua (January 2004- December 2004)
Profile__To instruct retail clients in the language (English) using the inlingua methodology to help them converse better in the target language.

vCustomers (Business Development Executive), Mathura Road (June 2003 Sep.2003)
Profile__ To interact with CEOs/ owners of American companies and try to convert them into clientele for the company by introducing to them the work of vCustomers and guiding them to an appointment with the business development director successfully converted one American company into clientele and got a project on the floor within a span of 2 months.

Hero-ITES (C. S. R. ), Gurgaon (Feb.2002 May 2003)
Profile__ To interact with American customers to represent a particular product (outbound telemarketing) was awarded title of Top Performer at different times.

Worked as Medical Transcriptionist with TAT India, New Delhi, for a few months (2002)


Geological Deptt., Trinity College, Dublin, Ireland (Studied, under guidance, and maintained various fossil samples)
Dublin Writers Centre, Dublin, Ireland (helped compile and maintain the Dublin Writers contemporary directory)