Resume - Assistant Manager/Manager

(Keywords : Excellent in PR Skills, Relation Building and Very comfortable with all computer applications, incl Ms Word and Research)
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  Candidate Details
Position Sought :
Assistant Manager/Manager
Age :
29 years     Experience : 6.0
Qualification :
B.ComPMB Gujarati Science College, Indore 
Masters In Foreign TradeInternational Institute of Foreign Trade & Research-Indore, Indore 
Preferred Location :
Indore, Delhi, Mumbai, UAE/Dubai, USA
Job Category :
Expected Salary :
4-6.5 LPA (Depending on location)


Masters Degree in Foreign Trade (P. Graduation 2002-04)
International Institute of Foreign Trade & Research
Affiliation-DAVV, Indore

B. Com (Graduation-March 2001)
P. M. B. Gujrati Boys Commerce College,
Affiliation-DAVV, Indore

Biggest Strength:
A quick learner. Who easily adapts to change in Work Culture, open to all kind of challenges. Excellent in Coordination activities & maintaining PR's, Handling Vendors & interacting with different departments

- Current Job - HDFC Standard Life Ins (04 Feb 2009Till date)
Dept: Retail Strategy and Business Development Department

Work Profile:
- Handing all new Applications & product Testing; 's
- Ensure Timely completion of Testing's
- Handling all System developments required in existing system (Bugs Identified)
- Coordinate with Process Team and IT team, ensure a timely completion of Testing Undertaken
- Giving Signoffs for BRS Documents & Testings completed to ensure testings undertaken meet up with the parameters set by Commissions Team.
- Creating/ Setting process documents after liasoning with Process/ Accounts/ Process IT departments.

Last Work Place:
- Reliance Life Insurance Ltd
ProfileAsst Manager & Trainer.
Department: Projects Management and Vendor Management
(10th Oct 200731st Jan)

Work Profile in Project Department:

-Recruited around 20+ agents for various departments in New Business
-Arranging for fun activities and Rewards and Recognition programs at work.
-Handling a team of 32 Agents, looking after the Sampling(Audit) of cases which have been processed by all departments across Reliance Life (NB) and 4 Vendor Teams
-Publishing MISs of different vendors for different activities running across new business process.
-Documented all the major RLIC processes (Savvion System, Life Asia System, Induction Manual etc)
-Streamlining the NB process on a whole, directly co-coordinating with Underwriters and ensuring that the process documents are updated on a daily basis
-Also handling entertainment activities like Sports/ Rewards and Recognitions/ Employee Welfare programs.
-Visiting Vendor offices for training and Audit purposes
Trained SBSChennai

Vendors on Life Asia (core insurance system) and RLIC process, also helped them set up hubs.

Work Profile in Vendor Management Dept:
-Keeping a track of quality performance, providing feedbacks for improving on same
-Keeping track on Productivity of all vendors ensuring that process targets are met on time. Handling 4 Vendors-Syntel, Sitel, SBS and GTFS all of which are operating Live
-Ensuring all vendors are running trainings smoothly & also help them sort out IT related issues
-Arranging & sharing Process Updates with all the Vendors through Conference Calls timely
-Taking care of ID creations for all the new vendors and new joiners, liaison with IT team directly.
-Also handling the Rewards and Recognition Activities for New Business

Previous Employer Work Experience:
Name: Prudential Process Management Service(Process: Prubonds)
Position: Sr Insurance Executive
Work Profile: Handled UK Consumers Insurance policies (Life/ General Insurance)
(21st November 2005-02 October 2007)

Past Work Experience:
-Worked with INTELENET GLOBAL SERVICES LTD (US Process/ Trans Union), as a Senior CRE
(14th June 2004-14th Nov 2005)

-Worked with HSBC Bank Credit Cards as a Sr. Back Office Exec and also looking after Complete Computer Ops and Data Entry
(1st July 2003-31st Dec 2003)

-Worked with TATA International Ltd. Dewas, as a Trainee in Leather garments Exports in Overseas Marketing Research Dept (21st Jan 2004-22nd Feb 2004)

-Worked with IPCA Labs-Mumbai, as a Trainee in Pharmaceutical Exports in Overseas Marketing Research and Export & Import Documentation and Procedures
(1st June 2003- 2nd July 2003)

Computer Skills: Computer Basics (Dos, FoxPro), Windows, Ms. Office (Word, Excel, PowerPoint) Internet Research, Overseas Marketing Research, Complete knowledge of Internet & Data Entry

Career Trait:

- Played in Several Cricket Tournaments at School & College Level
- Captained Gujrati College Cricket team
- Captained IIFTR College Cricket Team

To Become a Successful Top-Level manager & pursue a challenging career that provides an environment for growth learning & where academic training and skills along with experience can contribute to attaining organizational goals and objectives.

Personal Details

Languages:English & Hindi
Date of Birth:26 Jan 1981
Hobbies: Traveling, Listening to Music, Singing and Driving
Age:28 Yrs
Permanent Address:4/ 2, South Tukogunj Indore (M. P. ) 452001
Strengths: Committed to core. Works against all odds to achieve targets set and ensures that it is done with excellence, has capability to excel. A very fast learner Ability to lead a gr