Resume - Noc Engineer, Technical Support, L3 Position


 
(Keywords : - WAN, MPLS, BGPv4, EIGRP, IGRP, IS-IS, OSPF, RIP/RIP2, TCP/IP, ATM/FR, Switching, Spanning tree, Token Ring, ISDN , VLa)
  
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  Candidate Details
Position Sought :
Noc Engineer, Technical Support, L3 Position
Age :
25 years     Experience : 2.8
Qualification :
MCA(last sem), CCNP-Routing, prsuing Switching, CCNA 
Preferred Location :
NCR, Bangalore, Mumbai, Pune, Delhi
Job Category :
Networking/Telecom
Expected Salary :
3-33.5 lakh per anum

Resume

Telecome Company Jan 2006 Present
Network Associate (L2)
WORK PROFILE
MPLS VPNs : Cisco 7206 VXR Routers, FCD and V.35 and G.703 modems (Monitoring and Troubleshooting)
VSAT : Gilat Skystar 360E IDU (Troubleshooting)
ISDN : Cisco 2800 series (Monitoring and Troubleshooting)
Responsibilities During the term
1. Working for TAXNET (Income Tax Network) Project
In Bharti Televentures Ltd.
o Supporting Bhartis MPLS backbone
o Giving solutions to our customers regarding to last mile issues & MPLS backbone
o Co-ordinating with IBM helpdesk, Bharti field support & TAXNET project team.
Coordinating with CSG across India for Hardware and cable related issues at the last mile.
Coordinating with E-NOC and Transmission-NOC for MPLS cloud related issues.
Forward Root Cause Analysis to customer
Handling SDH and ISDN related issues.
Updating all issues in HP Open View.
Escalate pending issues to different Levels.

INFOCOM NETWORK LIMITED March 2005 Dec 2005
Online Sales Coordinator
WORK PROFILE
Support External Sales team in Sales - in-house.
Co-ordinate between client & sales team.
Handling Customer queries & understands their requirements.
Verifying & Validating the Client Companies.
Answering and Solving customer queries through web or email with different processes

JAYSHREE TECHNOLABS May 2004 Feb 2005
Hardware Engineer
WORK PROFILE
Given support to customer on DOS, Windows 95/ 98, Windows NT/ 2000/ 2003/ XP platform.
Hardware & Software Installation & troubleshooting.
Support for desktop hardware, Win OS, Std desktop Applications, peripherals.
 
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