Resume - Support Engineer

 
(Keywords : Customer support engineer)
  
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  Candidate Details
Position Sought :
Support Engineer
Age :
28 years     Experience : 5.0
Qualification :
B.A.M.J.P. Rohilkhand University Bareilly, Bareilly 
One year course Diploma in Computer System Maintenance from C.E.D.T.I. 
Preferred Location :
Chandigarh, Delhi & NCR
Job Category :
- Miscellaneous - IT
Expected Salary :
15000
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Resume


Career Objective:

Association with an organization offering challenging opportunities aiming towards achieving Organizational Goals, which in turn provides career growth & job satisfaction.

Working Experience:

Present Employer:

I am working as Customer Support Engineer (Hardware & Network) in RJ. Com in Nehru Place New Delhi from June07. RJ. Com is an authorized tally partner and have it's operations in the filed of Computer Hardware and Software reselling. RJ. Com is dealer of HP Compaq, Samsung, Lenovo, IBM, Dell, D-Link and other major companies of computer hardware industry deals in assembled, branded computers, Laptops, Printers, Servers and other Networking products.

Job Profiles:

Diagnose hardware, software and network problems & trouble shoot accordingly.
Installation of Windows 98, Windows XP, Windows Vista, Windows7.
Configuring of Outlook Express, Microsoft Outlook Express, Windows Live Mail.
Configuring and manage hub, switch and wireless router.
Configuring & Troubleshooting of Dot-matrix, Deskjet, Laserjet and Lan printer.
Installation and configuration of various software packages.
Assembling and Repair & Maintenance of Computers in-house as well as client site.
Maintain and administer computer networks.
Attending the AMC of computers at customer place, preparing the report and all related jobs.

Past Employer:

I worked as Customer Support Engineer (Hardware & Network) in Arrow Informatics Pvt. Ltd. in Pushpanjali New Delhi from June06 to May07. Arrow Informatics Private Limited is a member of Genuine Intel Dealer Program in Delhi and have it's operations in the filed of Computer Hardware and Software reselling. Arrow Informatics is dealer of Intel, HP Compaq, Samsung, Lenovo, IBM, Canon, D-Link and other major companies of computer hardware industry. Deals in assembled, branded computers, Laptops, Printers, Servers and other Networking products.

Diagnose hardware, software problems & trouble shoot accordingly.
Maintain and administer computer networks.
Installation, Assembling and Repair & Maintenance of Computers in-house as well as client site.
Attending the AMC of computers at customer place, preparing the report and all related jobs.

I worked with Bharat Sanchar Nigam Limited (Branch Bijnor) as Computer Operator & Hardware Asst. from Mar.05 to Apr06.

Handling all correspondence via E-mails and manual letters.
Making various reports and drafting letters in Ms office.
Taking care of all Repair & Maintenance of Computers.

I worked with J. B. B. N. Electronics as Asst. Technical Engineer from Sep.02 to Dec.04. J. B. B. N. Electronics, SCO 101/ TF, Sector 35-C Chandigarh, the company is engaged in manufacturing of trainer equipment, Electronics Display, Token Display, Car Amplifier etc.

Job Profiles:

Involve in the following work as Asst. Technical Engineer: -

Manufacturing of Electronic Display, Token Display, and Car Amplifier etc. as team member.
Repairing and servicing of Companies Electronic Equipments like Car Amplifier, Trainer Equipments.
Installation, Assembling and Repair & Maintenance of Computer.

Academic Qualification:

Higher Secondary from U. P. Board, in the year 1998.
Senior Secondary (Commerce) from U. P. Board, in the year 2000.
B. A. from M. J. P. Rohilkhand University Bareilly in the year 2010.

Computer Skills:

One year course Diploma in Computer System Maintenance from C. E. D. T. I.

Working knowledge of MS Word, MS Excel, Internet, E-mail.

Personal Information:

Date of Birth: 01-07-1983
Nationality: Indian
Marital Status: Single
Languages: English, Hindi, Urdu 
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