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Customer Support Executive, Delhi


Company :
ICS
Job Location :
Delhi
Experience :
0  - 5  yr/s
Contact Person :
Mr. Kunal/ Bhaumik 9811551563/ 9711838125
OFF#205,2nd Floor A-158 Dwarkashish Building Opp Pillar No-41 Laxmi Nagar
Skills :
Positive Attitude, Good Communication Skills, English, Hindi, Computer Knowledge, Logistics, Office Management, Organizing
Salary :
16000-28000 per month
No. of Job Positions :
12
Reference Code :
ICS001 (77973) - Posted on 16-03-2016
Job Description
Blended Process-INBOUND/ OUTBOUND/ DATA ENTRY/ Email-Writing
/
Hiring for Customer Care Executive in the TRANSPORT industry OF CANADA & US. Customer Relationship Officers/ Call Centre Executive.

Brief Job Description: Individuals required to provide full support by interacting with customers over the phone/ E-mails.
They also handle, follow and resolve customers queries, taking orders thru E-Mails and provide order status requests and complaints in a timely manner.
Please note no sales or Tech. support kind of calling.

Personal Attributes: This job requires the individual to have good communication skills with a clear voice, ability to construct simple and
sensible sentences; ability to comprehend simple English sentences; good problem solving skills and ability to approach problems logically; strong
customer service focus; ability to work under pressure and active listening skills.

The individual should also be willing and comfortable to work in all shifts.

US/ CANADA ACCENT IS A PLUS POINT BUT NOT MANDATORY.

Job Role Customer Care Executive(Call Center)

Role Description

Provide customer service support by interacting with customers over the phone/ E-MAILS.

Minimum Educational Qualifications - 10+2 or equivalent
Maximum Educational Qualifications - Graduate in any stream

Final year result awaiting candidates are also welcome.

Will provide full Training

Minimum Job Entry Age - 18

Experience
0-2 year of work experience
.
Candidate Profile
Good Communication skills in English


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