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CSA, CSR, CSE, TSR, TSE, TSA, Bangalore


Company :
Hinduja Global Solution. Leading MNC Brand
Job Location :
Bangalore
Experience :
0  - 1  yr/s
Contact Person :
Hajira _ 8861444076
Skills :
CCNA
Salary :
1.8 - 3.5 Lacs per annum
No. of Job Positions :
100
Reference Code :
(77003) - Posted on 04-11-2015
Job Description
International TECH SUPPORT PROCESS (GOLBAL CAPACITY/ MEGAPATH/ MICROS/ NOC):

Scope: Managing incoming calls from the customers using Broadband services which includes Customer inquiries on service/ repair related issues and demonstrate ability to communicate clearly; Should
have certification in CCNA.

Skillset: Excellent interpersonal and communication skills

Basic level technical competence in a Windows/ MAC based environment

Must be self-motivated, client-centric, and possess the ability to apply knowledge to resolve issues

Ability to multi-task

Willing to work in rotational shifts

Education Qualification: 10+2/ 10+3/ BE/ B. Tech

Work Window & Shifts:24/ 7, Rotational Shifts

Week offs:5 Days Work/ week, Rotational week offs

Compensation: 4LPA
Candidate Profile
excellent communication, voice process, any graduate,10+2


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