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IT Help Desk/Technical Support Engineer Voice, Bangalore


Company :
Magna Infotech Ltd.
Job Location :
Bangalore
Experience :
0  - 1  yr/s
Contact Person :
Ankitha Mohan
08030485529
Skills :
Lotus Notes, MS Office, Good Communication Skills
Salary :
1.8 - 3.5 Lacs per annum
No. of Job Positions :
40
Reference Code :
(75056) - Posted on 19-01-2015
Job Description
1. Fundamental Technical knowledge how on system trouble shooting, few prominent knowledge areas are:-
Microsoft Windows Operating Systems (9X, NT,2000, XP)
Microsoft Office
Network Connectivity
Print Services
E-Mail and Internet mail
Familiar with Lotus Notes and MS Outlook email clients.

1. Excellent communication skills, with neutral accent.
2. Excellent written communication skills with email etiquettes.
3. Good problem solving and analytical skills
4. Excellent customer service skills
5. Ability to remain calm and courteous in periods of stress, and while facing an irate customer and
managing back to back calls when
6. Flexible to work 24 X 7.
Educational Qualification: Any Graduation (Any B. E/ Any B. Tech will be an added advantage)
Shifts Timings: Rotational
Salary- 2.0L/ A to 3L/ A ( based on performance in interview).

Freshers also can apply.


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