Additional Responsibilities

Establish a spirit of collaboration and teamwork.
Using inputs from the team express and communicate a vision for the team.
Assist the other members of the team in resolving problems.
Keep the team focused, motivated both short term and long term objectives.
Help the individual members to make a contribution consistent with their skill level and work style.
Will have to take full responsibility of customer interactions and satisfaction.
Routine, e. g. weekly, meetings with the superiors and reporting.
Establish regular communications with the client.
Ensure that each team member is updated regularly on the developments and be responsible for their development overall.

Manager Operations:
08+ Experience in Healthcare BPO with hands on operations experience in healthcare.
Experience in End-to-End Revenue Cycle management.
Experience of leading a team.
Exp/ knowledge in BPO Healthcare domain.
Work with targets.
Good communication skills and strong team building skills and people skills.
Will have to take complete charge of Operations.
Ability to plan and strategize.
Exhibit outstanding leadership skills.