Aptitude to listen to callers description of problem; interpret summarize and document interaction
Ability to express technical information in customer focused terms
Strong interpersonal skills, ability to establish and maintain effective
working relationships
Ability to handle stressful situations and bond professionally with irate
customers
Time management and schedule adherence skills
Working knowledge of wireless networking technologies, configuration, hardware, and troubleshooting to include thorough
understanding of switches and routers
Working knowledge of USB technology
Working knowledge of managing third party software and plug-ins
Working knowledge of digital camera devices, including uploading photographs from device to PC/ Mac
Familiarity with photo printing and sharing sites
Currently owns and/ or uses SD camera and understands current camera market

High School diploma or equivalent required
Ability to type 30 WPM
Familiarity with most common internet browsers
Excellent oral and written communication skills
1. Ability to verbally communicate clearly and succinctly
2. Ability to compose a grammatically correct, concise, and accurate
paragraph
3. Ability to communicate technical issues clearly based on user level
candidates must be based in BANGALORE OR CHENNAI

all candidates need to have intermediate knowledge in Japanese language.