# Experienced in CRM Services like IC Win client, IC Web client, Product, Mobile service, Service Level Agreement, Service Contract customizing, Service Plan and Service Order Management.
# Should be able to evaluate the system strategies and requirements related to new SAP CRM components; recommending and implementing them.
# Responsible for leading the design and configuration streams within complex SAP solutions.
# Developing and documenting the detailed design and configuration of the business process
# Should be able to develop functional specifications for reports, forms, and interfaces, modifications, and data conversions.
# Ensure the solutions are tested properly and signed off by super users before the system changes are moved to the production environment.
# Day to day activities include: process design and gap analysis to standard SAP functionality within the business blueprint project phase, including influencing of key business stakeholders; configuration of SAP including management of system testing; legacy data mapping and integration to other modules and legacy applications.