| Job Description Advises developers in design of new applications by providing expertise on systems capabilities and constraints
Works outside immediate discipline to coordinate a group of people in troubleshooting a wide-scale problem
Serves as point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility
May function in a lead capacity within department and represent department in workflow, escalation discussions with others
Provides expert technical advice and counsel to management and to less experienced systems analysts
Assesses change implementation options, benefits and risks, and recommends most appropriate direction
Provides guidance in predicting and monitoring performance and capacity and addressing related issues
Develops non-standard, non-routine portions of the implementation plan, including steps to resolve hardware/ software compatibility issues; tests software and guides users in required operational changes
Bachelors degree in related field or equivalent training and experience; Graduate degree preferred |
