Executive – Author Web Store in Multimedia Department
He/ she supports the online sales of ancillary and personalized products offered to authors and reviewers visiting the Author Web Store platform. Close collaboration between different departments within our company is required to ensure business requirements are known and met. Responsibilities involve production control, liaising with the suppliers and also monitoring their quality and turnaround. Will provide an efficient and effective 2nd line support service (phone and e-mail) for Customers (Authors, Editors, Reviewers) during and after the ordering of online products from the Author Web Shop.