Thoroughly understand our inbuilt software and provide technical support to the clients through phone, Mail and chat. Log the complaints, provide solution and close the complaint. Also proactively train the clients on new features/ Releases, Effective communication, proactive, ability to understand and analyze the problem and accordingly provide Technical solution, good exposure to MS Office, worked on any application like CRM or Accounting package and supported on these softwares

Any graduation Attend customer queries through call, mail, chat and also train the clients on how to use our software