*Excellent English-speaking ability (good grammar, neutral diction, clear speech) is a must.
*Excellent customer support skills.
*Inclination to make a career out of technology support.
*Problem-solving and troubleshooting abilities. Candidates must be self-starters
*Must have basic knowledge in Networking, hardware and O/ S
*Candidates should be willing to work in US Time zones
*Relevant Experience in Call Centre/ BPO for about 6-18 Months