"User support will provide a daily assistance to the all the associate of the different project. They will capture, analyse, and document the issue they are facing whatever their origin. It could be methodological problem as well as technical problems or optimization advises. They are the leverage of performance improvement on the global platform. - Methodological and technical assistance for CATIA
- Methodological and technical assistance for VPM
- Assistance for personal configuration of CATIA&VPM
- Issue tracking, analysis, investigation documentation, assignment, monitoring and capitalization
- Validation of new release of software regarding methodologies
- Methodologies suggestion and communication for productivity improvement
- Monitoring of MTBF
- User knowledge qualification and follow up after training
- Training documentation maintenance
- Training planning and animation"

"- Excellent knowledge of Catia designing and configuration
- Excellent knowledge of VPM
- Knowledge of UNIX basics
- Self supporting
- Persevering
- Analysis skills
- strong personal organisation"