Pursuing Professional Diploma in Software Testing from Reputed software firm.
(Completed Manual Testing).

Completed Advance Diploma in Network Engineering(ADNE), Cisco Certified Network Associate Exam, (640-801), From Karrox Technologies Ltd.

Completed Certificate Course in Computer Hardware Maintenance with Internet, Networking & Multimedia From Govt. Polytechnic Mumbai. (Govt. of Maharashtra).

Completed Diploma in Computer Applications From Ln Computer Coaching Classes.

Work Experience

Company : Reputed software firm
Duration: From Dec 2006 to June 2007
Position: Lead Analyst

Job Profile & Responsibilities: -

*Coordinating with Database
*Administrators to provide support for all Database related problems,
*Maintaining all Tickets, till the closure. Keeping logs of pending tickets,
*Coordinating with the Technical officers & Implementation team,
*Following Escalations when ever required,
*Handling Accounts of existing clients.

Company : Unitech Computers
Duration: From May 2004 to Nov 2006
Position: Customer Support Engineer

Job Profile & Responsibilities: -

Working through Unitech Computers. in Tulip IT Services Ltd. at Centurion Bank of Punjab Site.

*Handling LAN connections.
*Monitoring Lease Line, ISDN, and IP setting
*Maintenance of Lease Line modems
*Handling all hardware/ network related calls,
*Troubleshooting