X IT Infrastructure Management: Heading the IT division, handling planning & deployment of IT infrastructure, Managing Help Desk Assistance and to maintain IT Product purchase and handling the maintenance of the organizations web sites.
X Handling Microsoft Navision 4. 0 with MS SQL Server 2005 (Technical - Functional Consultant) Implementation & Customization with Vendor. Analysis, Design, Development, Testing, Documentation of Systems and provide technical guidance and support to users. Responsible for Administration of ERP System, Users, Roles, Authorization and Maintenance, ERP Hardware and Software maintenance, Database Backup, Administration, Monitoring, Performance Tuning, Database Backup and Recovery, understanding department needs & implement solution that are related to ERP System, Communicate all the issues within the company and resolve the problems with Vendor of ERP System. Functional and Technical Training to all users of Organization on all India Basis.
X Installation, Configuring and administering Microsoft servers (Windows 2003) and all type of Software/ Tools installation, Troubleshooting, Hardware and Software Support, Patch Management
X Managing & Monitoring of Windows Active Directory 2003, DNS/ DHCP Administration, Anti-Virus, Spyware, Adware and Anti-Spam Management.
X All types of Backup Management like User, Servers, Applications, E-Mails (MS Outlook, Outlook Express, Mozilla Thunderbird) and Database (MS SQL Server 2005)
X Monitoring of Servers, maintenance of the network infrastructure and achieved 98% uptime of the network.
X IT Documentation, Vendor Management, IT Inventory Management
X Responsible for making all MIS reports using MS Navision 4. 0, SQL, MS Office 2007 with MS Access and Crystal Reports also.