Providing technical support different modules of SAP, such as MM, HR, PP, SD FI, CO, BW. Another part of this project was the upgrade of Hercules SAP 3. 1i system to ECC 6. 0 system.
Design Smart form and module pool programs solving issues using debugger.

Issues solved (Hercules).
1. Issue regarding Smartform: Duplicate state and zip code with preceeding comma. There are two layouts, through configuration I had the first one linked with (IDWTCERT_US_1099MISC). I have changed to the second now (IDWTCERT_US_1099MISC1), which has resolved the issue of the duplicate state and ZIP code
2. Issue regarding Smartform: The issue is regarding bill to address of smart ZLAP_KR_MMPO. By analyzation it could be referred that by exchanging the text variables v2 and v3 and the hard coded conditions (ZEKPO-BUKRS = 0594) the issue is solved.
3. Addition of the Additional Field SALESMAN is done with the Coding in Info set (ZOSR) for Query (OE).
4. Issue regarding due date calculation: Document Type and Posting Key for a particular customer from BSID table (Accounting: Secondary Index for Customers) and if straight payment is done then due date is not at all calculated.
But if it is of category other than Document Type = DZ (customer payment) and Posting Key = 14 (Other payments), which means that the payer has to make some due payments. Then it calculates the Due date and payments that a payer has to make. The control goes down to other three conditions. Calculating terms like N030 for 30 days etc.

Setting out quality standards for various modules, ensuring a high-quality customer experience, while adhering to the SLAs and work processes.
Involved in creating awareness for driving the projects and process improvement strategy & methodology, ensuring maximum efficiency
Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximise customer satisfaction level.
Development and Monitoring of different Technical and Functional issues