Company: Accenture Pvt Services Ltd., Bangalore, IndiaSep 2004 - Present
Project: Siebel Retail Trouble-Ticketing Management (SRTM) Client: AT&T Dec 2005 - Present
Supervise, mentor and provide technical support to a team of 8 members.
Primary point of contact and responsible for project scoping and planning tasks, deriving accurate estimates for any enhancements and change requests, resource allocation to tasks and efficient peer reviews of analysis, design and code deliverables.
On-Site Technical Architect for over 12 months involved in direct client facing consultation, presentations and estimation of future enhancement projects.
Analyzed business requirements and provided functional requirements, technical requirements, high level and low level detailed design documents as per standards set by the project.
Designed and Developed a Single Sign On solution which used an ASP page for external third party authorization and a Custom Security DLL (using C++) in conjunction with Siebel Security Adapter for authentication.
Used Siebel Tools for creating/ modifying Business components/ objects, Applets, Views, Screens and Drilldowns; configuration of Static/ Dynamic Picklists using joins and LOVs; customizing of Pick applets, Associate and Shuttle applets, MVGs using Links, MVLs and MVFs; creation of Workflows; coding of complex scripts using eScript for customization of client UI and Business Services for interfaces.
Performed the role of primary Development Team Representative in daily triage calls with the client to discuss production defects and arrive at effective solution approaches, provide crucial fixes and estimates for the same.
Assisted with System, Integration and User Acceptance and Performance Testing.
Created documents for joint interface agreements, traceability matrix, build manifests and user training.
Coordinated work with other developers and designers on the team in both local and cross-locations.

Company: LaserSoft Infosystems Ltd., Chennai, IndiaJan 2002 Jul 2004
Technology: Visual Basic 6. 0, Oracle 8. 0, Seagate Crystal Reports 8. 5, Core Java, ACU COBOL, UNIX
Project: Electronic Payment System Client: State Bank of India Sep 2003 Jul 2004
Project: Exchange House Software Client: BIIECO Jul 2003 Sep 2003
Project: Retail Banking Software Client: Bank Muscat Oct 2002 Jun 2003
Project: Foreign Exchange Software Client: Indus Ind Bank Jan 2002 Sep 2002
Involved in the onsite system study and discussions with the bank in Mumbai and given charge of guiding a team of 5 and monitoring all aspects of development and implementation.
Developed a Central Office Electronic Payment System, which also provided reconciliation of inter-bank/ branch transactions and implementation of Real Time Gross Settlement (RTGS) with RBI.
Customized EOD reports and assisted the banks IT department to take over the maintenance of the software.
Part of the team of 5 that developed a packaged solution for Exchange houses in the Middle East. The project mainly dealt with Remittances, Travelers Cheques, and Cash Transactions apart from a suite of user-friendly and up-to-date Reports option.
Involved in designing, developing and customizing the reports to the complete satisfaction of the client.
Responsible for the maintenance of the source codes for the entire application.
Was primarily involved in coding of programs in several modules of the core banking solution which allowed banks to capitalize on developing technologies and its continual impact on business and strategy; and provide customers with the ability to implement transactions with ease and integrity.
Assisted the Product Head for 2 months in the onsite discussions and user familiarization of the package.
Part of the team of technical consultants deputed for 3 months at the bank in Muscat for maintaining the existing Core Banking and Kiosk Systems and developing the data migration plan to facilitate the switch over to RBS.
Solely responsible for designing, coding and testing of the Audit Trail module for the entire package as well as developed a Transaction Query module through which the entire life cycle of the transaction could be traced. This was a phenomenal success and was subsequently used in several products developed in the organization.
Junior Programmer involved in coding for several modules for a customer centric Trade Finance Package.