EMPLOYMENT HISTORY
Since Oct08 to till date SAHAYOG HORTICA (P) LTD. System Administrator

PRIMARY RESPONSIBILITIES:
Look after all the Computers and Laptops.
Maintaining WLAN and LAN, Fax, Telephone, Mobile Connections in office workings in best possible conditions.
Manage all the Event management programs organized or sponsored by the Company.
Designing of new banners, flexes, vinyl and pamphlets.
Look after all the websites of the company with regular updating.
Address Book maintenance of Managing Director of the Company(Outlook Exp & Plaxo).
Filing of all important company documents.
Receiving all incoming mails, faxes, phones and replying them with proper information.
New website designing for the company.

EMPLOYMENT HISTORY
Since Jan08 to Oct08 THY COMMUNICATION (AIRTEL POINT) Showroom Manager (C. C)

PRIMARY RESPONSIBILITIES:

Providing Customer support to all Airtel Mobile, FWP, Dish T. V Customers.
Monitoring of all Sales activities of the Showroom.
Activation of all new connections sold (Both Prepaid and Postpaid. ) through ICRM, NMS.
Mobile Office Configuration of I-Phone, Blackberry etc.
SIM card swapping for damaged or lost SIM cards.
Preparing and maintaining total sales report per day and sent it to Sales Manager.
Preparing Invoice (at the end of every month) of total sales of Data-cards, Postpaid connections, Blackberry connections sold and sent that to accounts manager for payment to the proprietor of the showroom.
Checking and filing of all the necessary documents provided by the customers while taking a new connection.
Look after the stocks of SIM cards, recharge cards, Data-cards, Mobile Phones.

EMPLOYMENT HISTORY
Since April07 to Dec07 PRITAM INFOCOM (VODAFONE DSA) Back Office Executive

PRIMARY RESPONSIBILITIES:

Activation of postpaid connections through IPOS.
Look after sales team V Tele-callers, Executives and Doc. Boys.
Filing and checking of documents provided by customers for taking new postpaid connections and sent them to activation section within two days of login.

EMPLOYMENT HISTORY
Since June05 to March07 Love and Care Society (NGO) System Administrator

PRIMARY RESPONSIBILITIES:

Look after all Computers and their Internet Connection.
Checking official emails and replying them.
Maintaining report of daily food items provided to poor villagers and other expenses and sent them to Mother Concern.
Filing of documents.