TECHNICAL SKILLS:-

WAN Skills:--
Advanced knowledge on implementing Routing Protocols. (BGPv4, OSPF, EIGRP, IGRP, RIPv2, IS-IS),
Routed Protocols (TCP/ IP, TCP/ IPv6).
Multi cast Routing using PIM Dense & Sparse mode.
Implementing traffic filters using Standard and Extended access-lists, Named Access-list, Time Based Access-list, Distribute-Lists, and Route Maps.
NAT Overload, Port Address Translations, Static NAT, Dynamic NAT.
Implementing QoS Differentiated services model using LLQ, WFQ, CBWFQ, FIFO
and Priority Queuing.
WAN Technologies Frame-Relay, Cable, DSL, MPLS, ISDN, PPP, HDLC, PPPoE, ATM.
Implementation of IPSec VPN over GRE Tunnel, Site to Site VPN, Remote Access VPN.
Configuration & implementation of Easy VPN server.
Basic configuration of VoIP dial-peers with digital and analog phones.
LAN Skills:--
Implementation of VLAN, Voice VLAN, Inter VLAN Routing.
Configuration of VTP in Transparent, Server & Client mode.
Implementing Ciscos converged multi layered switched network using Per VLAN STP, Multi STP, and Rapid STP.
Implementing redundancy in network using HSRP, VRRP, GLBP, with load sharing capability.
Configuring Ether-channel using PagP & LACP.
Implementing Power over Ether-channel, CEF.
Designing scalable Wireless LAN, with efficient security mechanism on 802. 11b & 802. 11g Radio frequency.
Sound knowledge on using network troubleshooting tools, Punch Blocks, Tone Tracers, Repeaters, Professional Modular Plug Crimper.
Operating System Skills:--
Administration & management of Microsoft Windows 2000 & 2003 Servers.
Administration & Troubleshooting of 2000 Professional & XP Client Operating System.
Basic knowledge installation, network configuration of Red Hat Linux 5, Ubuntu O. S.
Disaster Management, Server Clustering. Data Backup & Restore, Configuring RAID.
Configuring Active Directory, DNS server, DHCP Servers.

Computer Hardware Skills:--
Assembling & configuration of PC Hardware, Formatting.
Sound troubleshooting knowledge of PC Hardware.
Data Recovery from Hard-Disk Drives. Bios Up gradation.
Configuring & Troubleshooting knowledge of DeskJet, LaserJet & Dot Matrix Printers.

Network Security Skills:--
Implementation of Cisco AAA to secure the network devices for unauthorized access.
Securing Network using different flavors of Access Lists.
Implementation of Switch port security, 802. 1X.
Minimizing security vulnerabilities using SDM security audit, Network Lockdown.
Educating end users on security risks and to use strong password, not to share password.
Keeping the Operating System security patches up to date.
Keeping Anti-Virus up to date with regular scanning.
Skills on Applications:--
Managing corporate edition Symantec Antivirus Clients & Server version 10.
Configuration & Troubleshooting of MS-Outlook, Outlook Express.
Installation & troubleshooting knowledge on MS-Office 2003 & 2007, Star-Office-8.
Basic knowledge of Database software, Progress & SQL server 2000.
Configuration of Cisco VPN Client. Cisco SDM software.
Symantec Ghost software, Password recovery software, Win Rar, Win Zip etc.
IT-Management Skills (ITILv3):--
Incident, Service request, Release & change management.
Service Desk processes, Service Level Targets (SLT) & Service Level Agreement (SLA).
Asset Management, documentation of any change in asset.
Implementing IT Industries Best practices to deliver high quality of services.
Following up with vendors for quick resolution of problems.
Communication with end user on regular basis for better customer relationship.

PROFESSIONAL EXPIRIENCE:
Working with WIPRO INFOTECH in Kolkata as a Contract Employee since 16th Jan 2008.
Current Designation : Facility Management Engineer.
Current Location : Kolkata (W. B)

Profile:-
- Administration of Windows 2000/ 2003/ XP Clients & Servers.
- Managing round the clock IT Support to Business in 24/ 7 environment.
- Responsible to keep all Computers, LAN, WAN & Peripherals working in full swing with 99 % of up time.
- Configuring & Managing Symantec Antivirus Clients Server.
- Configuration & Troubleshooting Microsoft Outlook.
- Configuration & Installation of Cisco VPN Client.
- Asset Management Services.