| Resume |
OBEROI GRAND HOTEL, Kolkata
6 months (2001)
Assisting in all the major Departments of the Hotel.
Building up Interpersonal Relationship with the Guests.
Looking after the Customer needs.
Ensuring the cleanliness of the Departments.
Coordinating with all the other departments.
THE PARK HOTEL, Kolkata
Food and Beverage Assistant Trainee/ Supervisor
16th May 2002 to 20th July 2003
Proper arrangement of the restaurant and ensuring its cleanliness.
Table lay out and misen place.
Service of food and drinks to the customer.
Supervision of the entire Restaurant.
Interaction with the customers to ensure their satisfaction
AMBY VALLEY SAHARA LAKE CITY, Lonavla
Hospitality Ambassador/ Guest Relation Senior Officer
31st August 2003 to 20th February 2004
Dealing with personalities in the likes of Mr. Tiger Woods, Ms. Goldie Hawn, Mr. Fardeen Khan, Ms. Aishwarya Rai.
Representing the company as an Ambassador.
Customer Service and Guest Relations, building interpersonal relationships.
Briefing the entire Department of the responsibilities.
Complete handling of the Guest Relations Department.
Chalking out the roster for the other staff members of the Department.
Conducting tours around the valley with the guests.
Handling guest queries and solving their problems.
Coordination with other Departments.
FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING
Business Development Executive
1st March 2004 to 28th August 2005
Conducting extensive presentations in Schools/ Colleges across the city on Personality Development and the different modules.
Preparing presentations in PowerPoint and worktables in Excel.
Taking interviews of the interested candidates.
Counseling the interested candidates for the course..
Building interpersonal relationships with the students and clients on a whole
Building new and innovative marketing strategies.
Participation in Career fairs and other Related Occasions.
FUTURESOFT MANMANAGEMENT PVT LTD
Business Promotion (Development) Manager/ Trainer
1st September 2005 to 3rd July 2006.
Taking care of the entire Business Promotion/ Development in Kolkata.
innovative strategies for the business promotion.
Training the candidates on Personality Development.
Conducting major presentations in top B-Schools, Engineering colleges.
Leading a project and a new concept called the I-disk. (Audio Visual CV)
Talking to the Press about the concept and functions.
Faculty Personality Development/ Communication
18th July 2006, till date
Training and conducting classes at StXaviers College, Howrah, Gariahat,
Keyatala and Moulali Branch.
Training students of different genre and age group
Training students in various aspects of Personality Development and
Conversational English, Communication and Soft Skills.
Grooming the students and preparing them for professional interviews.
Conducting Examinations and taking voice interviews.