Working under vast environment, handling more than 2500 users and solving their issue by raising the call.
Building, maintaining, and troubleshooting Windows Desktop.
Implement software upgrades, patch installation, server builds and other operational activities.
Configuring, Installing the mail clients lotus notes and Outlook Express.
Installation and troubleshooting of Bank related applications like VDI, Citrix, Finacle, etc.
Responsible for the implementation of various technical solutions to satisfy user requirements based on budgets and timeliness.
Monitor the service level performance and address user satisfaction gaps and issues.
Handling More than 500 users and Inventory of more than 3000 Assets.
Performed installation, configuration and trouble shooting of local and network printers.