Resume - Network/Technical Support

 
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  Candidate Details
Position Sought : Network/Technical Support 
Age : 28 years     Experience : 5.0 years  
Qualification : 
BCAGlobal Institute of Engineering & Technology, New Delhi 
Preferred Location : All India 
Job Category : Networking/Telecom
Expected Salary : 18000 pm 
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Resume



1) Consilnet India Pvt Ltd:
Duration : September 2008 to Till Date
Role : Network Support Engineer
Team Size : 5

Working for the corporate IT setup at Hotel Intercontinental Eros. Nehru Place
Role:
 Assisting in the design and implementation of the network (LAN & WAN), troubleshooting network problems and conflicts.
 Operation and maintenance of Internet Backbone Network ( ISP Setup includes Cisco Routers, Switches)
 To providing a high quality of technical services and maintaining maximum uptime for network.
 Monitoring data network over leased lines.
 Coordination with VSNL in case of links down.
 Assisting remote clients to get the link up at the earliest
 Provided technical support to room guests and staff as well.
 Performing regular backups of various managed and collocated servers
 Preparation of daily, weekly and monthly link & bandwidth consumption reports
 Performing extensive logging of all activities on a shift basis, documentation of network operation activities
2) Innovative Infra tech Solutions Pvt Ltd
Duration : February 2008 to August 2008
Role : Technical Support Engineer

Worked for the corporate IT setup The Chamber of KTS Tulsi.
 Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
 Troubleshoot Network connectivity (LAN) issues
 Operating Systems (OS) installation/ re-installation, upgrades and patches for desktops
 Configuration of Print & Scan devices (network and local) on desktops.
 Configuration and troubleshooting of Outlook Express, Microsoft Outlook and synchronization with PDA & I-Phones
 Performing Weekly Backup for all computers.
 Maintaining Access Card System cum Attendance System.
 Maintenance & Monitoring of CCTV system.

3) Natural Art Place
Duration : April 2003 to January 2008
Role : Office Administrator
Team Size : 8
Natural Art Place is an Export Company dealing in Indian Handicrafts.

 Maintenance of Hardware & troubleshooting of desktop system and software problems
 Purchasing & assembling of new computers and hard wares for various purposes.
 Installation & Maintenance of Desktop Computers, Laptops, Printers, Scanners
 Configuration & Troubleshooting of Soft wares, Internet Explorer, Outlook Express
 Performing daily & weekly backup for all computers and restoring if required.
 Managing of all the office records as Hard copy/ Soft Copy.
 Review and prioritize incoming correspondences, other mails, and communication and
Determine actions required for follow up.
 Managing Accounts of Buyers & Venders, Making of Salary Sheets and Bank Correspondence.  
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