Resume - Sr Support Engineer

 
(Keywords : V.b., oracle, FoxPro, Crystal Reports, VFP,Manual Testing, QTP, TD, Win Runner,C, C++, vb.net)
  
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  Candidate Details
Position Sought : Sr Support Engineer 
Age : 31 years     Experience : 6.9 years  
Qualification : 
B.comDevi Ahilya Vishwavidyalaya, Indore 
MCMNorth Maharashtra University, Jalgaon 
Software Testing, Vb.net 
Preferred Location : Pune 
Job Category : Software Testing
Expected Salary : 2.5-3 lacs pa 
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Resume

Objective:

To seek a career that would provide challenges as well as opportunities with the latest software Testing technology that utilizing my works experience and skills.

Professional Summary:

Having 6. 9 years of Professional IT experience as S/ W Support Engineer.
Experience in Automation and Manual Testing. (1 year)
Experience in Mercury interactive tools QTP, Win Runner and Test Director.
Well versed in Test Case Design, and Test Case Execution.
Experience in Functional Testing, Retesting, Regression Testing.
Coordinates with the development team for fixing the bugs.
Expertise in Functional testing, Unit testing, End to End (E2E) testing, UAT testing, Integration testing, Data Driven Testing, Regression testing, Black box testing, White box testing, GUI testing, Back-end testing, Browser compatibility testing, Load/ Performance testing in different stage of Software Development Life Cycle (SDLC) using
Presentation/ demonstration to prospective clients.
Experience in Banking Domain, Barcode Technology, Hospital Management system
Good understanding of QA Principles, QA Process, Test Plans and Use Cases.
Exposure to all aspects of software development, troubleshooting, testing, and maintenance.
Daily Workout for Scheduling & Priority for C. S. E.
Responsible for team put in place to support installation, maintenance and troubleshooting of internal servers, Bar-code printer, scanner, Consumables

Experience: Total IT Exp. 6. 9 Years (1+ Yr in Testing)

NETWIN SYSTEMS & SOFTWARE June 2001 July 2005
(Banking Software Company)

Implementation of software
Demonstration of software
Organize the training for bank staff
Onsite support to Banks & Branches (Maha., Gujrat, M. P. )
Worked as Team Leader of 10-15 C. S. E.
Daily Workout for Scheduling & Priority for C. S. E.
Partially involved with Development Team
Installation and maintenance of software and database
Co-ordination between development team and users
Direct & Tele. Support To Bank
Data base & reports structure designing
Software testing for company
Network Installation
Responsible for team put in place to support installation, maintenance and troubleshooting of internal servers.

BHARTIYA SINDHU CO-OP. CR. SOC. LTD Aug 2005 V Mar 2007 (Banking Software Company)

Facilitated training for technical staff and clients
Maintain the hardware with networking
Maintain the banking software
Onsite support to Banks & Branches
Software Development for Company
Software testing for Company
Handling Networking with >50 Pc
Responsible for the repair and maintenance of 100+ desktops and laptop computers.
Co-ordinate the reconfiguration of site layout to remove all points of failure.
Maintained accounts for Internet and e-mail purposes, monitoring traffic and managing system back-ups and recovery for servers.
Responsible for performing troubleshooting activities prior to the implementation of new systems
Assisted the technicians with the installation of software, modems and drives.
Performed upgrades on existing computer systems

Reputed IT company Apr 2007 - Till Date
(Barcode Solution provider)
Installation and maintenance of software and database
Implementation of software
Installation of bar code printer & Scanner
Organize the training for Customer staff
Co-ordination between development team and users
Onsite & Tele. Support To Customers
Data base & reports structure designing
Software testing for company
Working With Bajaj Auto LTD, TATA Motors LTD.
Analyze communication needs of customer and consult with staff engineers regarding technical problems.
Provided maintenance and support to business clients
Provided assistance to full time computer operators with tape backups and problem resolution.
Installation and maintenance of wireless touch screen devices ( Denso Batch Terminal, wince PDA, Windows Terminal W/ Printer)

Education:

2007
2007
2001
1999 Certificate Course in Software Testing From SQTL, Pune
Certificate Course in VB. net From Seed InfoTech. Pune
M. C. M. (Master Of Computer Management) From Jalgaon (M. S. ) University
B. Com. From Indore University

Skills:

S/ W Testing Tools
:
Manual Testing, QTP, TD, Win Runner

Software/ Development tools
:
V. b., oracle, FoxPro

Operating systems : DOS, Windows 95/ 98/ 2000/ ME/ XP
Languages : C, C++, vb. net
Hardware : Instillation of LAN on windows 98, NT, SERVER 2000, X. P
Instillation: for all windows based O/ S & Dev. Tools 
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