Technical Qualification:

Having 6+ years of worked experience in various large environment. Experience in configuration, maintaining Windows 2000/ 2003 Server, DHCP, DNS and Active Directory, Windows 98/ 2000/ XP/ Vista, Desktop/ Laptop, application/ software installation, Microsoft Office, LAN/ WAN, Printers and Advanced troubleshooting skills. Technical Support to clients and Team Member via Telephone and Remote Access.

Worked as a Residential service engineer in various large Organizations Xansa Chennai, JWT Chennai, Cooper Bussmann Pondicherry, Shasun Chemicals and Drugs Pondicherry.

Working Experience:

Currently working in MANATEC ELECTRONICS PRIVATE LIMITED.
Designation: Senior Executive (System Administrator)
Duration: Jun2007 to till date.

Current roles and responsibilities:

* Administration of DHCP, DNS, Application, File servers, WinProxy internet server, Mdeamon mail server, desktop, Laptop, printers and network support.

* Can implement, configure and manage Microsoft Active Directory Server.

* Maintaining and data backup on Oracle 10G web based ERP application server on Windows 2003 server and ERP Database on RedHat Enterprise Linux-5 server.
* Email support : WebMail, Mdeamon mail server User ID configuring & do support to local and remote Users, Outlook express and Microsoft Outlook client.

* Security policy, Permission Management: Security Policy process, Provide Access rights based on business need.

* Problem Management: Process to keep track any OS, Software, Virus related problem, Update patches (low, medium, high, critical) which are released by Microsoft need to be tracked in database to keep the server uptime & downtime statistics.

* Backup management: Process to keep track of scheduled backup status on each server on daily basis based on the critically of server role.

* Disaster Recovery Plan: We have process as per Business requirement towards users and all high end servers.

* Static IP management: Track of all static IP's which are being used in Server environment.

* Asset Management: We have process for asset management, purchasing new computers and peripherals for company knead.

* Change Management: We have the process towards any changes like user ID management, hardware maintenance and software maintenance.

Previous Experience:
Organization: TEAM COMPUTERS PRIVATE LIMITED.
Duration: July2005 to Jun2007.

Designation: Residential service engineer in Shasun Chemicals and Drugs Ltd., UNIT-II Pondicherry. (ISO 27001 certified)

Roles and responsibilities:

* Administration of ADS, Application server on win2003 server, desktop, printers and network support.

* Administration of Trend Micro Antivirus Server (Ver. 7. 3) for Virus management.

* Administration of Trend Micro Internet shut for Internet Access Security.

* LAN maintenance: We having secure network using layer 2 and layer 3 switches towards different dept using VLAN technology.

* Troubleshooting and changing spares in Dot-matrix and LaserJet Printers.

* Email support : Lotus Notes client and Netscape communicator clients.

Previous Experience:
Organization: Alphabetics Computer Services Private Limited
Duration: Mar2004 to May2005.
Designation: Customer Support Engineer

Company Profile:
Alphabetics Computer Services Pvt. Ltd. is a well-established organization that is providing Annual Maintenance Contract for ICICI Bank all over India and other corporate.

Responsibilities:
* Residential Service Engineer and Team Leader in ICICI Bank project, Handled 14 ICICI Branches around Pondicherry.

* Service support: Desktop policy, web based applications, POP3/ Exchange mail in Microsoft Outlook and Outlook Express clients through Remote Desktop.

* People Management: Responsible for allocating the work to the subordinates, ensuring timely completion. Conducting team appraisals and mentoring them for their overall career development

Previous Experience:
Company: Primecoder Interactive Systems (software Development Company).
Duration: From Nov2002 to Feb2004.
Designation: Executive Service Support.

Previous Experience:
Company: Netlan Connectors. (Computers Sales and Service).
Duration: May2002 to Oct2002.
Designation: Service Engineer.

Other Basic knowledge in maintaining:
* Exchange server mail configuration, RedHat Linux server, Ubuntu Linux Desktop and Symantec Antivirus server for Virus management.

Projects Handled:

* Implemented HP Blade server two numbers for ADS and Application service in NIIT.

* Implemented Dell workstations in Whirlpool.

* Implemented new HP Server installed in Manatec Electronics with coordinating Server Vendors. (Application software database).