Company: EMERSON CLIMATE TECHNOLGIES INDIA LIMITED, Karad, (Satara)
Duration 5 Oct 2006 - 6 Oct 2007
Position ITI Trainee (Call Co-Coordinator)
1. Assisted in the day-to-day support for computer.
2. Call logging and call closing.
3. Desktop Support through Remote.
4. Use team viewer, VNC Software.
5. H/ S installation.

Company: PRATHAM AUTOMOBILES PVT LTD, Baner Pune
Duration 1st April 2008 to Present
Position IT Support Executive

1. Assisted in the day-to-day support for computer.
2. Responsible for the support of network services relating to desktop connectivity.
3. Wrote clear and coherent documents regarding support incidents.
4. Installed and repaired Printer and Application software.
5. Developed and implemented required problem solutions.
6. Analyzed and diagnosed operating problems.
7. Provided computer technical support services to personal computer.
8. Working in CRMDMS (Tata Motors Software).