Professional Profile

Seasoned professional with over 15 years of successful consulting experience in Information Technology including 7 years of challenging experience in Dubai and Muscat. Demonstrated experience in the government, private and enterprise technology environments. Demonstrated experience in business value delivery. Ability to interact with authorities of different levels both in government and private sectors. Excellent leadership, management, oral/ written communication and interpersonal and problem solving skills.

Areas of Expertise

Planning, business analysis, service engagements, client relations, project management, ERP sales, business applications management, proposal preparation, presentation, negotiations, deal closing, team building, budgeting, training, enterprise wide policies & procedures, MIS reporting, work flow analysis, information security management (ISO 27001), BCP/ DR, training and documentation.

Employment History

Apr 2004 - Till Date Independent Business Consultant - Chennai/ India

May 1998 - Dec 2003 Sr. IT Consultant/ International IT Company - Muscat/ Oman

Dec 1996 - Apr 1998 - Analyst/ Programmer - Dubai Ports Authority -Dubai -UAE

Mar 1996 - Nov 1996 Consultant/ Business Partner - C-Square Technologies - Trichy-India

Aug 1993 - Feb 1996 - Senior Engineer/ Deputy Manager - Computer Systems/ BHEL- India

Responsibilities and Key Contributions

Business Development

Formulating business plans and sales goals. Preparing client/ prospect presentations, RFI/ RFP responses to ERP requirements and price negotiations. Contacting potential customers and communicating value propositions to strike the deals. Developing sales plans for the team members, identifying and contracting re-sellers/ business associates/ channel partners. Developing new client engagements, managing all marketing and public relations activities by closely interacting with potential clients. Clinched good no of ERP and software projects amidst stiff completion from leading vendors.

Consulting

Handling IT infrastructure projects including design of network architecture, assessment, backup and disaster recovery solutions, Oracle Database Administration, ERP Advisory Services in selecting appropriate ERP systems by proper evaluation, Hardware, Software and other infrastructure requirements. Handling projects on Information Security Management System, Business Continuity (BCP) and compliance assessment based on standards. Assisting clients in developing enterprise wide policies, processes and procedures. Performing risk analysis, audit based on standards and recommending controls measures

IT set up and management

Created new IT setup from scratch including budgeting, infrastructure planning and acquisition of equipments & deployment. Developed company wide policies, procedures and systems for better performance and operations based on good practices. Implemented help desk, change management, IT asset management and operational procedures. Implemented documentation procedures. Managed Oracle Databases (versions, 5. x to 9. x) on Windows, UNIX and VMS platforms (both stand alone and distributed environments). Implemented BCP, DR, backup and emergency procedures. Conducted periodical infrastructure analysis for adequacy towards changing business needs. Managed teams of different sizes varying from 12-24. Responsible for preparing the organization for both internal audit and external audit by regular assessment and implementing controls. Preparing SLAs for outsourced services. Developing and mentoring staff.

Software Development & Project Management

Carried out system requirement analysis, design and development of various business applications on Oracle and Lotus Notes. Designed procedures, standards and templates. Provided project leadership to the project team, managed concurrent projects on Oracle and Lotus Notes including outsourced IT projects. Project planning, project specifications, execution, status reporting and change management. Conducting weekly customer meet to resolve issues and reporting. Preparing formal project management documents, contracts and billing cycle determination. Developed regular reporting structure for status using email and MS Project 2000 server. Designed and developed MIS reports for decision making by the management.

Education

B. E. M. B. A, Cert in SQC & OR

Professional Certification

PMP, CBCP, CISA, CISM, ITIL (F), ISO 27001

Professional Training

Oracle Apps 11i, BS7799/ ISO 27001, ISO9000

Professional Membership

Member of PMI (USA) and ISACA

Others

Member of the Computer Resources Technical Committee in BHEL/ Trichy
Member High Level Standing Committee for IT initiatives
Event Manager for New ERP System Launch.