Seeking Middle Level assignments in On site Support, Testing and Customer Support with an organization of high repute in Corporate Industry.

Functional Consultancy
Implementation
Product
Testing
Quality Assurance
Product Development

SNAPSHOT

 A seasoned professional with nearly 1. 6 years of rich and qualitative experience in Product enhancement, Implementation, Reviewing Functional Specification, Testing and Quality Assurance, Customer Support(Off site).
 Was designated as QA Engineer with ACI worldwide solutions Pvt Ltd, Bangalore.
 Deft in Product, Testing, defect tracking, verifying & validating user requirement based on product requisites.
 Gained experience in testing products and handling projects efficiently for delivering the required applications in a very systematic way.
 Excellent communication & interpersonal skills with proven abilities in resolving complex product issues.
CORE COMPETENCIES
Skills Set

TECHNICAL
Operating System : Windows 95/ 98/ 2000/ XP
Defect Tracking Tools : JIRA,
Tools : Win runner 7. 5
Databases : Oracle

FUNCTIONAL

Product Management
 Implementing the product plans while adhering to strict time limits.
 Defining the best practices for product support and documentation.
 Training, mentoring, deploying and counsellings of the processing associates.

Product Testing
 Performing various testing for the product.
 Engineering test cases design/ strategies for design verification/ product validation.
 Preparing/ reviewing the functional requirement document
 Conducting Functional Test, User Acceptance Test and analysis of Reported Defects.

Quality Assurance
 Defining and managing the Quality Assurance program in the organisation; overseeing metrics data collection and calculation, reporting to the management on a regular basis for the same.
 Conducting software audits & reviews and maintaining relevant documentation for the same.
 Organising training pro-grammes for processes to new employees.

ORGANISATIONAL EXPERIENCE

Since Sep 7th, 2006
ACI worldwide solutions Pvt Ltd, Bangalore
Test Engineer

Joined the organization in 2006 as Test Engineer, and constantly achieving excellent results.

Key clients handled as per tenure:

Sep 06-Dec06 DBS Bank(China), Singapore
Jan07-Mar07 DBS Bank(SG, ID, IN), Singapore
Apr07-july07 Overseas Chinese Bank Corporation, Singapore/ Malaysia
Aug07-Dec07 Thai Military Bank (TMB), Bangkok

Key responsibilities:
 Actively involved in understanding the Business Requirement, Testing and Quality Assurance of the Transactional Banking Products.
 Working for the enhancement required by the Bank.
 Handling productions roll out for the Banks on time.
 Preparing Test plan, Test cases, code review logs and walk through reports.
 Providing Customer Support for Internet Banking Front Office product.
 Successfully handled various projects like:
Overseas Chinese Banking Corporation, Singapore/ OCBC Bank (Berhad), Malaysia
o Supporting offsite resource and actively involved in testing and quality assurance of the front end web-based product.
o The product comprises of Cash Management Application and Open Code Of Entittlement.
o Handling Production support with the Bank.

Thai Military Bank (TMB), Bangkok
o Worked in the team for rolling out the web-based front end product to production successfully on time.

ABN AMRO BANK
o Handling the quality assurance of the front end desktop application.
o The product comprises of Cash Management Application
o Handling Production support with the Bank.

DBS Bank, Singapore

o Overall in charge for the Maintenance Release to the Bank.
o Supporting onsite resource and actively involved in testing and quality assurance of the front end web-based product.
o The product comprises of Cash Management Application and Open Code Of Entitlement.
o Implemented Malaysian Global Transaction Banking Users during the roll out for Malaysia Provider.
Handling Production support with the Bank

ACADEMIC CREDENTIALS

 Bachelor Degree Engineering in Electronics and Communications from Visveswaraiah Technological University, Bangalore, India, in 2004 with aggregate of 60%.

PERSONAL DOSSIER



Nationality : Indian

Languages known : Kannada, English, Hindi