3) Company : DELTA SERVICES (INDIA) PVT LTD on Project with HDFC GENERAL INSURANCE CO LTD
Company Profile: : Banking and Financial BPO.

(b) Period : Nov-2005 to 10-May-2008
(c) Designation : Back Office Executive
(d) Nature of Work : Searching through Internet site.

Searching correct pin code/ std code through internet site.
Updating customer address in talisman software,
Dispatched the Claim Cheque and Accidental and health policy Cheque When ever request from call centre.
Find out shifted customer and workshop address through net.
Update all call details in the master database for future contact
Synchronized database for future utilization
Minimize documentation non receipt complaints- Policy Pack, Cover note, Endorsement document, Registration document etc)
Help to take quick action
Processing of claim cheque, A & H cheque and & submitted to mail room.
Online Q. C of motor policies document and other document given by customer.
Updating Mis Break up of motor policies, Accident and Health and Claim Cheque document on daily basic.
Processing the renewal notice of motor insurance policies.
Given feedback to customer care Mail.
Analyze reasons for return Cheque and suggest corrective actions.
Track the records of all the document in Talisma On line software.
Given Training of the Talisma on line software to new recruiter of customer care executive. Solve the queries regarding STD code, Pin code etc.

2) (a) Company : TATA AIG LIFE INSURANCE CO. LTD

Company Profile: : Life Insurance company.

(b) Period : Nov-2004 to Nov-2005
(c) Designation : LIFE INSURANCE ADVISIOR
(d) Nature of Work Awareness to customer about insurance. Given the information about life insurance as well as given knowledge about investment.

1) (a) Company : SUARNA LATA OPTICAL
Company Profile: : OPTICAL MANUFACTURE
(b) Period : May-1995 to Sep-2004
(c) Designation : Supervisor.
(d) Nature of Work
Supervision of start to finish process of specs and goggles.
Quality check of soldering of spare part of specs and goggles.
Keep every day records of stock.
Given reports of labour performance every week to the manager.
Recruitment of labor when required the co. need.
Purchasing the manufacture goods item from vendor.
Inspect each and every goggle before dispatching. Color check of goggles.