NIDHI JAIN Email: com
Panchratna Apartments- A, Mob: 9764441981, FatimaNagar, Pune. 02032319241
Objective

To grow professionally by giving my best and adding values to an organization.
Professional Experience

2 Years of overall experience in Technical Support. Have good proficiency in working on Voice Technical process.
Currently working with EDS, Pune as a Sr. Technical Support Associate for Symantec process.
Worked with DELL INTERNATIONAL SERVICES, Mohali as a Sr. Technical Support Associate (Voice) in Core Queue as well as in EWS Department. (Desktops and Printers) for 13 Months.
EXPECTED SALARY- 3-5 lacs p. a.
Achievements

Maintained 100 % DARE COMPLIANCE and a Positive Customer Experience.
Selected in CBSE, CPMT, MANIPAL PMT.
Educational Qualifications

Pursuing MBA in Systems & IT from ICFAI University, Hyderabad. Completed Diploma in Management.
Passed B. Sc. (Life sciences) from Dr. B. R. Ambedkar University Agra in the year 2005 securing 74% marks.
Passed XII from N. R. Inter College Tundla, U. P. Board in year 1996 securing 70% marks.
Passed X from Christ The King High School Tundla, I. C. S. E Board in year securing 72% marks.
Hobbies

o Reading Astrology and Numerology books.
o Solving queries of PMT students.
Personal Details

Date of Birth : 09-DEC-1978
Sex : Female
Marital Status : Single
Languages known : English and Hindi