A competent professional with over 3 years experience in Appliances Troubleshooting, Maintenance Tracking, Network Management, TCP/ IP, Interconnecting switching devices IT Support, Testing and Technical Support.
Worked with Marks & Spencer as Network Support Technician, UK.
Hands-on Windows Server 2000 and 2003 and Active Directory creating Account, Manage users groups and computers, Command Line & User Interface. Also awareness of new technologies such as Hyper Viridian, Read Only Domain Controller (RODC), FGPP etc.
Responsible for carrying out configuration of GPRS network as per the customers requirements.
Extensively worked in the UK Telecom Market.
Excellent team building & troubleshooting skills with proven abilities in planning and managing resources
An analytical mind with the ability to think clearly and logically.
Excellent communication, problem-solving and leadership skills.
Goal oriented and a fast learner. Methodical, patient, careful & accurate. Adaptable and able to work well under pressure. Good relationship building skills.