IT Professional An Overview
Around 13 years of comprehensive experience in the areas of:
Strategic & Tactical Planning Program/ Project Management Budget & Cost Optimisation
Key Account Management Service Delivery Management ERP Applications
Business Analysis Change Management Business Application Implementation
X An Ambassador of Change with the distinction of leading and implementing business solutions within pre-set budgets and deadlines.
X Presently associated with Soft Brands India Pvt. Ltd. as Development Manager V ERP, Bangalore.
X Insightful experience in Operations Management, On-site/ Offshore Technical Support, Software Development, Projects, Systems Support, Knowledge Management and Customer Support.
X Insightful experience in Project Management activities including project scoping, estimation, planning, finalisation of technical/ functional specifications, resource administration & optimisation and quality management of the product/ software application.
X Experience in handling a wide variety of assignments and positions, with a history of job progression; adept at implementing ERP software called Fourth Shift.
X Team Management: Proficient in leading dedicated teams for running successful process operations and experience of developing procedures and service standards for business excellence.
X Managed World Wide Support Centre to support the Fourth Shift ERP for North American, EMEA and ASEAN customers.
X Expert in design and delivery of cost-effective, high performance information technology infrastructure and enterprise software applications to address complex business problems.
X An effective leader with distinguished abilities in end-to-end project management, giving onsite and off site presentations, custom designing business solutions and motivating team members to maintain deliverables as per SLAs.
X Core Competencies include
- Corporate Leadership
- Operations Management
- Delivery Management
- Software Design and Implementation
- Software Quality Assurance
- Project Management/ Change Management
- Budgetary Control
- Talent acquisition/ Team Building