SYNOPSIS
A result oriented professional with over 8 years experience in IT, including 5 years of Application Development experience using Access, VB, VBA, PHP, MYSQL.
Adept in end-to-end development of system from requirement analysis to system study, designing, documentation and implementation. Hands on experience in designing and development.
Deft in troubleshooting for complex information systems management.
An energetic, self-motivated team leader with hands on experience in programming skills, client-server infrastructure, requirements gathering, application integration and customization.
Proficient in understanding and coordinating clients needs/ enhancements, customizing the product accordingly and consulting with technical team to provide solutions.
Supervising customer service operations for rendering & achieving quality services.
An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business.

CORE COMPETENCIES

Technical
Application Development: Interacting with user for system study, requirements gathering and analysis. Designing, Developing & Coding application, Unit integration and system testing. Managing smooth implementation and testing of the application. Extending post go-live and application maintenance support. Leading the team in various phases of application development.

CAREER HIGHLIGHTS

Database Developer St. Josephs Care and Support Trust Nov05-till date

As an Analyst/ Database Programmer ET&T Limited Sep98-Oct05

Key Projects Handled

Title: KIDS Info. (Child Profile and Service Tracking System)

Role: Developer/ Database Consultant

Technical and Functional Responsibilities:
Support the roll out and implementation of the database system.
Design queries and reporting templates to analyze monitoring data and reports.
Assist in data tables, graphs and charts for reports to donors.
Prepared a guide or manual about operation of the database and provide guidance and training to staff in the use and maintenance of the database.
Coordinate, integrate and manage information submitted for the database.
Provide operational support for systematic applications, analyzing and implementing system changes/ upgrades etc., including designing, updating and maintaining database.

Description: Standardization, designing and development of modules covering Identification of child labour employing units, Raid & Rescue, profiling of children rescued including their living and working conditions, Primary Rehabilitation involving temporary stay, medical check-up and repatriation, follow-up services covering educational rehabilitation, availing of social security and permanent rehabilitation with family or at a shelter, Awareness Campaigns and donor reporting.

Title: Health and Social Service Management System covering Clinic, Hospice, Community health service administration and disadvantaged children program management.

Role : Developer/ IT Adviser

Technical and Functional Responsibilities:
Designed statistical reports for the management for health and social development.
Handled Project review meetings and adhered to project specific quality and documentation standards as part of project execution and handover strategy.
Supervising analysis & system designs to assess system capabilities and areas of improvement.
Prepared functional specifications and business requirement documents and user manuals.
Monitoring spheres like team management, task deployment, scheduling, coding, designing reports and testing prior to system implementation.
Implementation user training and technical support measures.

Description: Health Service- To develop an integrated patient and service management system with focus on generating PEPFAR-USA and Dept. of health (South Africa) specific statistical reports, costing and stock control on medicine dispensation, HR management including payroll, shift allocation and leave management.

Social Service- Kids information Database System (K. I. D. S) aims to standardize child profiling and related community services, assist administering the social service project with significant emphasis on timely updates to Kids rights-Holland aimed at fundraising.

CERTIFICATIONS/ PROGRAMMES ATTENDED

Master's in Application Development on Oracle-Developer/ 2000 from TGK Oracle Education Services.
Honors Diploma in Network Centered Computing from NIIT.